Regain / BetterHelp: Privacy & Security Findings

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Permanent Disclosure Ledger

The discipline, demonstrated

On behalf of our research partners, we investigate publicly distributed Android and iOS apps: we decompile them, follow their code and data flows, and trace every connection to the servers it reaches. Hundreds of agents work through each app and join the technical evidence into one picture, which our specialists then review and verify.

387+
Android/iOS apps audited
Every app is decompiled at source-code level, not just scanned from outside.
1.04M+
Smali classes read
The full shipped code we have actually read, not an estimate.
262+
Critical findings recorded
Confirmed findings copied to regulators, not theoretical risks.
970+
Weak points found
Third-party tracking we have provably found inside the binary.
567+
Endpoints investigated
Real servers and countries where data actually flows.
132+
SDK instances mapped
Reusable libraries correlated across the entire corpus.
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Showing the report for Regain / BetterHelp.
OrganisationNotifiedStatusSevIntel (click to expand)StatutesResolvedDisclosureElapsedReport
Regain / BetterHelp
Private
2026-06-22
95d ago
Silent
High
Regain, a couples-therapy app from the same company already fined 7.8 million dollars for sharing therapy users' mental health data with Facebook, still runs the Facebook tracking plumbing that fine was supposed to stop, three years later, on couples discussing infidelity and intimacy. The app also backs up therapy session history and therapist messages to Google automatically, with no specific consent for that data category, and carries a stack of permissions and marketing SDKs that a couples-therapy app has no functional need for.
us.regain (application class com.betterhelp.MainApplication), a BetterHelp Inc./Teladoc Health couples-therapy product sharing one codebase with BetterHelp and TeenCounseling. A Facebook Application ID (619232274913730) and attribution-provider content URI are present in the manifest, three years after BetterHelp Inc.'s 2023 $7.8M FTC settlement for sharing therapy users' mental health data with Facebook, a consent order still binding on the company. A subsequent bytecode re-verification of the sibling BetterHelp app, sharing the identical application class, found zero Facebook SDK classes despite an identical dangling App ID; that correction has not been independently confirmed for Regain specifically, so this finding is reported as an unresolved identifier, not a confirmed active SDK integration. allowBackup=true with Android Auto Backup enabled; the only backup exclusion rule protects AppsFlyer's own attribution data, not therapy session history, therapist-matching data, or message history between partners. RECORD_AUDIO + CAMERA (expected for live sessions) coexist with GET_ACCOUNTS, READ_PHONE_STATE, SYSTEM_ALERT_WINDOW, and a full Bluetooth permission set alongside the Facebook/AppsFlyer/Iterable marketing stack. Firebase API key hardcoded; dual advertising-ID systems (legacy Google Advertising ID + Android Privacy Sandbox) requested simultaneously. Ten messages sent across 82 days to security@/privacy@/legal@regain.us and privacy@betterhelp.com; not one reply of any kind was ever received. FTC copied in the initial disclosure. Case closed and published 2026-09-25, six days after the stated 2026-09-19 embargo. BCC: DSB + CERT.at + EDPS.
click to expand
GDPR Art. 9GDPR Art. 32
Yes
Closed
Disclosure
95d 00h 00m 00s
Published
PDF

This ledger is updated in real time as companies respond. Silence is public. Severity is scored primarily by CVSS v4.0, we reserve the right to deviate based on blast radius.